Client Agreement & Policies

The client hereto agrees as follows:

Liability Policy

• Allday Pet Care and employees agree to provide services stated in this contract in a reliable and trustworthy manner.

• Allday Pet Care cannot be held responsible for dogs that cause damage to furniture, carpet, flooring/woodwork, walls, etc. while walker is not present.

• Allday Pet Care cannot be responsible for dogs that bite, suffer an accidental death or escape from faulty fencing or from inside the home due to faulty screens, doors, etc.

• Allday Pet Care cannot be responsible for any complications dogs may suffer or actions of dogs while they are unattended.

• Allday Pet Care shall not be held responsible for the loss, injury, death, or actions of any dog that the client has let outside or has instructed the walker to allow outside while walker is not present. This includes dogs with doggie doors and outdoor dogs.

• The client understands that all dogs must have a veterinarian and must be up to date on the rabies vaccinations. Client agrees to reimburse Allday Pet Care for all costs (including, but not limited to medical care and lost wages) associated with contracting any ailments while exposed to dog(s).

• Allday Pet Care does not accept aggressive dogs. Client agrees to be responsible for all costs (including, but not limited to, medical care, lawyer fees etc.) if client’s dog should bite another person or animal.

• Allday Pet Care will not walk unruly or untrained dogs or dogs that choke themselves on their lead.

• Allday Pet Care does not diagnose, prognose or make therapy decisions, nor does it offer veterinary services. Any veterinarian/medical concern will be referred to a veterinarian.

• Allday Pet Care will not be responsible for any keys the client has asked to be mailed.

Cancellation Policy

Cancellations must be received with 24 hours of a scheduled visit in order to be credited for the daily walk fee. Allday Pet Care reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations.

Business Hours

Business and visiting hours fall between the hours of 9:00am and 4:00pm and services are usually completed during this time unless we are behind schedule. Allday Pet Care will not accept time-specific calls as we cannot guarantee specific times accurately. A two hour window is acceptable.

Emergencies

• Client agrees to authorise Allday Pet Care to handle any emergencies that may arise.

• Allday Pet Care will make every effort to contact client. In the event client cannot be contacted, client authorises Allday Pet Care to use their best judgement and to be available at an hourly rate of £10 to oversee the circumstances.

• Allday Pet Care requires you to have a responsible party to take care of your dog(s) in the event of unforeseen circumstances such as illness and in the event of inclement weather or a natural disaster. It is best your emergency contact is a neighbour so they can reach your home. Allday Pet Care is not responsible for dogs in these circumstances.

Payment Arrangements

Payment is expected before services are rendered. In the event of additional unforeseen visits or other costs (such as food, supplies, or vet fees), payment is expected within 5 days of the completion of services or a late charge of £10 will be applied monthly.

Client Details

Client Name:

[acceptance* agree-terms] By checking this box, I confirm I have read, understood, and agree to all terms in the Liability Policy, Cancellation Policy, Business Hours, Emergencies, and Payment Arrangements sections above. [/acceptance*]

Signature & Date